The gentle rental

Being a tenant comes with its own set of challenges, stresses and questions. With decades of experience in the property rental industry, we’ve distilled our wisdom into a handy guide to help make your experience as a tenant as stress-free and simple as possible.

Without respect, a rental agreement just won’t work. Although it’s important for you to feel at home, always keep in mind that the property you lease is somebody else’s precious possesion. So treat it like you own it, look after it – and you’ll be well on your way to a long, happy renting relationship.

Open, ongoing communication between your rental agent or landlord is vital. So don’t wait until you have a list of complaints and repairs as long as your arm, or until the very last minute to give notice.

It’s not just the property that needs a little respect – your new neighbourhood deserves it too. So try to be considerate about those who live around you. In our experience, great neighbours produce more great neighbours, until the whole neighbourhood is a better place. It starts with you.

4. DON’T IGNORE THE SMALL PRINT

Make sure you're clear about what kind of rental agreement you're signing. Check the agreement includes all the relevant information, such as what the rent covers (does it include bills?), whether you can leave before the end of the lease and how much notice you have to give, and any rules on things like pets, guests and smoking.

If you have a joint tenancy, all the tenants have exactly the same rights. You are all equally responsible for paying the rent and keeping to the terms of your agreement. If one tenant is not paying the rent or causing other problems, you could end up having to pay her/his share or any other costs. Your landlord is also able to keep a portion of the deposit if there is any rent owing or damage to the property at the end of the tenancy – even if it's not your fault.  

The inventory is a comprehensive list of goods and fixtures in the property, including furniture, carpets, curtains, appliances, crockery and cutlery. It should also record the condition everything is in – for example, existing damage or wear, such as an old stain on the carpet. Always make sure you are provided with an inventory list – ask you agent or landlord for one, if necessary. 

If you're a student, your parents may agree to include your possessions on their home contents insurance where this is allowed. Check the wording. If you need to get your own insurance, be sure to shop around for the most competitve deal.

Please note: While this guide aims to be as useful as possible for tenants, it does not replace legal advice or professional council. Always seek advice from appropriate sources such as the Rental Housing Information Office, Rental Tribunal or a lawyer if you are unsure about how the law applies to you.